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Purchase Orders and Payment Requests

This article explains how to manage purchase orders, track received items, submit and edit payment requests, and monitor payment statuses.

Deanna Allison avatar
Written by Deanna Allison
Updated over 2 months ago

Step 1: Understanding Purchase Orders

The Purchase Orders page provides a detailed breakdown of received purchases, including:

  • Items Received – Displays all items received in the warehouse.

  • Box Contents – Shows a summary of what was in the package.

  • Amount Paid – Indicates how much was paid for the received items.

This page acts as the reverse of the tracking page, focusing on items Safe Ship has received rather than those being shipped out.

Step 2: Submitting & Managing Payment Requests

The Payment Requests page allows users to track balances and request payments.

How to Submit a Payment Request:

  1. Enter the requested payment amount (minimum $25). If your balance is below $25, you may request an exception by submitting a support ticket.

  2. Click Submit to create a new payment request.

  3. Edit or delete the request if needed.

  4. Once approved, payments are issued via check or ACH transfer.

Step 3: Tracking Payment Statuses

Each payment request has a status indicating its progress:

  • πŸ”„ Pending – A payment request has been submitted but not yet processed.

  • βœ… Paid – The payment has been successfully issued.

Users can review all pending and completed payments directly from the Payment Requests page.

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