Step 1: Submitting Tracking Numbers
To add tracking details:
Navigate to the "Trackings" section.
Click "Add Tracking Numbers" at the top.
Enter the tracking number in the designated field using one of the following formats:
Tracking with Just Value → TBA123456789012$151.23
(Use this format when submitting only the tracking number and either the cost value or payout value.)Tracking with Just OTP (One-Time Password) → TBA123456789012:OPTPASS
(Use this when submitting the tracking number with an OTP.)Tracking with OTP and Value → TBA123456789012:OPTPASS$151.23
(Use this when submitting the tracking number with both an OTP and either the cost value or payout value.
Click "Submit" to save your tracking details.
Step 2: Understanding Tracking Statuses
To check the details of a submitted tracking number, follow these steps:
Navigate to the "Trackings" section.
Locate the tracking entry you want to review.
Under the "Actions" column, click the View Icon (🔍).
A pop-up window will appear, displaying the following details:
Date – The date the tracking number was submitted.
Purchase ID – The unique identifier for the purchase.
Value – The total amount associated with the purchase.
Submitted By – Indicates whether the tracking was entered by the Buyer or the Warehouse.
Pay Status – Displays the payment status of the purchase.
This allows you to verify tracking submissions and ensure all details are correct.
Tracking Submission Types
Submitted by Buyer – Tracking details were entered by the buyer.
Submitted by Warehouse – Tracking details were provided by the warehouse.
Tracking Status Icons & Their Meanings
📦 Box Icon – No tracking status available.
🚚 Truck Icon – Shipment is in transit.
🏷️ Barcode Icon – Package scanned for OTP or at the dock.
⏳ Status Icon – Waiting to be received.
✅ Check Icon – Package successfully received.
🔍 Magnifying Glass Icon – Package contents need verification.
⚠️ Incomplete Icon – Package was rejected.